Poorly communicated expectations or a lack of understanding about business actions decreases productivity and increases conflict within departments. Staff fail to understand their role, the expectations management has for them and how to best align their efforts toward the shared company objectives. Departments and individuals place blame on one another or try to address productivity snags with inadequate measures, harming the company’s overall health and growth. Morale plummets. Employee retention becomes difficult.Poor communication results in misunderstandings, conflict, missed opportunities, mistrust, low morale, and low productivity. These problems often contribute to a toxic work environment, leading to missed deadlines and low staff retention rates. Systematic planning and implementation can help management improve communication and be clear on the expectations.

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